Our client, an elite ServiceNow partner, is hiring a ServiceNow Business Process Consultant to join the team on a contract basis in Cambridge, MA. The successful candidate will be responsible to help the company optimize processes through ServiceNow SPM solutions.
Responsibilities
Analyze and optimize business processes within ServiceNow SPM.
Facilitate stakeholder workshops to define requirements and implement best practices.
Create process documentation and change management strategies.
Support organizations in achieving digital transformation goals.
Skillset
5+ years of business process consulting experience.
Deep knowledge of ServiceNow SPM (ITBM) and ITSM workflows.
Strong facilitation and communication skills.
ServiceNow certifications preferred.
US Citizen with Active Secret Clearance required.
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